Frequently Asked Questions

Answers to common questions about renting apartments in Phu Quoc. Can't find your answer? Message us on WhatsApp.

Booking & Payment

Message us on WhatsApp or fill out the form. Tell us dates, apartment type and budget. We respond within 1 hour with options and photos. 30% deposit to confirm.

Bank transfer, Wise (TransferWise), cash USD or VND on check-in, cryptocurrency USDT. Choose what's convenient for you.

Short-term (under 1 month): no deposit, just 30% booking fee. Long-term (1+ month): standard deposit of 1 month's rent, refunded on checkout.

7+ days before check-in: full refund. 3-7 days: 50% refund. Less than 3 days: no refund. Holidays (NYE, Tet): special terms, ask us.

Prices & Discounts

Studios from $15/night ($400/mo). 1-bed from $25/night ($500/mo). 2-bed from $40/night ($800/mo). 3-bed from $70/night ($1,500/mo). See pricing page.

Yes: 1 month ~20% off, 3 months ~25%, 6 months ~30%. Low season (May-Oct) prices are 20-40% lower than peak.

Furnished apartment, kitchen, WiFi 50+ Mbps, AC, washing machine, pool, Smart TV, bed linen, towels, parking. Electricity & water separate ($30-60/mo).

Apartments & Amenities

Studios (25-40 sqm), 1-bed (40-60), 2-bed (60-90), 3-bed (90-130), serviced, penthouses (100-200).

Yes! Studios have a kitchenette (2-burner stove, fridge, microwave). 1-3 bedrooms have a full kitchen with oven, large fridge, full utensils.

50+ Mbps fiber optic WiFi. Stable 24/7, sufficient for video calls, streaming and remote work.

Yes, most complexes have a shared pool. Free for all residents. Open 7am-10pm. Children's sections in family complexes.

Location & Transport

Duong Dong — budget. Grand World — entertainment. Long Beach — beach. Ong Lang — quiet. Vinpearl — families.

Our transfer $12-15 (meet & greet), Grab app $5-12, taxi $10-18 (negotiate). Airport is 10 min from Duong Dong.

Recommended: motorbike rental $5-7/day ($100-120/mo). Grab taxi also available. In Duong Dong you can walk for daily tasks.

Visas & Documents

Many nationalities get visa-free entry for up to 45 days. For 45-90 days: e-visa ($25 online, 3-5 business days). For 90+ days: visa run or business visa.

Yes, no restrictions on renting for foreigners. Only passport needed for short-term. For 1+ month: passport + simple rental agreement.

One of the safest islands in Vietnam. Low crime, friendly locals. Standard precautions: don't leave valuables on the beach.

Still Have Questions?

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